iServ Product
iServ Apps
Home \ Company

Information Delivery Systems Sweden AB Good Global Citizen Code of Conduct



Information Delivery Systems Sweden AB (herein after IDSS) aspires to be a Good Global Citizen and identifies with the objectives of several Sustainability and Corporate Social Responsibility initiatives including the EICC, GRI, CDP and GeSI however due its size participating in such programs is uneconomical. For this reason IDSS has undertaken to set forth its commitment to being a Good Global Citizen in this Code of Conduct. The Code identifies areas of concern and highlights the approach that IDSS intends to use in mitigating the negative effects of its operations whilst promoting Sustainable Development.

Management System

To ensure that the principles contained in this Code become ingrained in every day operations of the business a Management System must be implemented. The Management System must also ensure that the business remains a Good Global Citizen as the business grows in size and complexity.
Management System
The Management System divides the implementation of the Code into three levels. The Good Global Citizen Code of Conduct contains the guiding PRINCIPLES which ensure the Company will meet its obligations as a Global Citizen. These principles give rise to five POLICIES which describe the implementation of the Code in a manner specific to the nature of IDSS. In turn these policies give rise to a series of PRACTICES AND PROCEDURES which are specific tools used in various business functions such as HR, Purchasing or Marketing and are designed to embed the objectives of the Code in daily operations. This hierarchy also reflects the level of Management authority required. Generally speaking the contents of the Principles are set out in the Code of Conduct and approved by the Shareholders as responsible investors, while senior Management designs and approves the Policies. Individual business functions are then responsible for achieving the objectives of the Policies by drafting and implementing specific procedures. This structure ensures the Code remains relevant to the business as a whole whilst the implementation parallels the complexity of the business as it grows.

Benchmarking and Reporting

In drafting the Good Global Citizen Code of Conduct IDSS drew on the work done by many international initiatives to improve and entrench a culture of Corporate Social Responsibility. Foremost among these and underlying all Principles within the Code The Universal Declaration of Human Rights.

Further to the Universal Declaration and drawing on International Labour Organization's Declaration on Fundamental Principles and Rights at Work, Rio Declaration on Environment and Development and The United Nations Convention Against Corruption, IDSS commits itself to the ten principles of the UN’s Global Compact:

• Human Rights

  o Principle 1 Businesses should support and respect the protection of internationally proclaimed human rights; and
  o Principle 2 make sure that they are not complicit in human rights abuses.

• Labour

  o Principle 3 Businesses should uphold the freedom of association and the effective recognition of the right to collective bargaining;
  o Principle 4 the elimination of all forms of forced and compulsory labour;
  o Principle 5 the effective abolition of child labour; and
  o Principle 6 the elimination of discrimination in respect of employment and occupation.

• Environment

  o Principle 7 Businesses should support a precautionary approach to environmental challenges;
  o Principle 8 undertake initiatives to promote greater environmental responsibility; and
  o Principle 9 encourage the development and diffusion of environmentally friendly technologies.

• Anti-Corruption

  o Principle 10 Businesses should work against corruption in all its forms, including extortion and bribery.

The Good Global Citizen Code of Conduct is IDS System’s company specific implementation of these principles and as such we measure ourselves against the following benchmarks:
  Environment Health & Safety Labour Relations Fair Business Practices
Universal Declaration of Human Rights
The ILO's Declaration on Fundamental Principles and Rights at Work
The Rio Declaration on Environment and Development
The United Nations Convention Against Corruption
Electronic Industry Citizenship Coalition (EICC) t
ILO Code of Practice in Health & Safety
Global e-Sustainability Initiative (GeSI)

To ensure progress is being made in achieving the Ten Principles IDSS commits itself to producing a publicly available report its progress to becoming a Good Global Citizen at Financial Year End. This report shall be made an annex to the Annual Report and shall be made available for stakeholders to review before being published on the company’s website.


IDSS acknowledges that minimising environmental impacts is not only its duty as a Good Global Citizen but also promotes the sustainability and resilience of the business. As a company based on the development of Intellectual Property the physical impacts of the business are negligible nonetheless IDSS pursues a dual strategy of minimising internal impacts whilst selecting supplies based on their adherence to similar principles. Internally IDSS is focused on:
   • Reducing energy consumption through energy efficient office equipment;
   • Reducing waste production by identifying opportunities to reduce consumption of disposable materials, reuse disposable materials or recycle disposable materials;
   • Reducing carbon emissions by reducing consumption of energy , reducing waste production and minimising air travel as far as possible;
   • Reducing environmental impacts of IT equipment by disposing of ‘eWaste’ in a responsible manner;
Externally IDSS interrogates potential suppliers to ascertain:
   • Environmental impacts of their facilities;
   • Deployment of energy efficient equipment and energy consumption per unit;
   • Maturity of their waste management policies;
   • Carbon intensity of their operations in relation to other suppliers in that sector;
   • Opportunities for joint CSR projects that reduce environmental impacts of the supply chain.

Health and Safety

IDSS recognises that a healthy workplace with high morale has a positive effect on productivity and value creation. For this reason the company is committed to preventing occupational illnesses and injuries.

The company also recognises that a happy healthy workplace can only be achieved through a partnership between Management and employees. IDSS undertakes to ensure a open dialogue exists between the parties that allows for early recognition and mitigation of hazards in the workplace.

Ultimately the company commits itself to achieving zero workplace injuries and zero lost time. Progress towards this goal shall be monitored continuously and reported annually. Given the nature of the company’s business specific emphasis shall be placed on the following aspects of Occupational Health and Safety:
   • Occupational Safety
      o Company facilities shall be properly designed and constructed to minimise exposure to hazards such as electricity or other energy sources, fire, vehicles and falls;
      o Policies and procedures shall be implemented by facility managers which consider the use of administrative controls, safety training, preventative maintenance, safe work procedures (e.g. lockout/tagout) and personal protective equipment in eliminating workplace injuries.
   • Emergency Preparedness
      o Recognising that adequate Preparedness can significantly reduce the impact of adverse events facility managers shall identify and assess emergency situations and implement emergency plans and procedures to mitigate the impact of such events;
   • Occupational Injury and Illness Monitoring
      o Policies and procedures shall be implemented to ensure the timely reporting of workplace injuries or illnesses, the classification of such incidents, identification of root causes and implementation of correction actions.

Externally IDSS shall engage with potential suppliers to ascertain:
   • Workplace hazards associated with their facilities;
   • Implementation of Health and Safety Initiatives;
   • Number of workplace injuries and time lost over the previous 3 years;
   • Opportunities for joint CSR projects that improve workplace health and safety the supply chain.

Labour Relations

IDSS commits itself to treating all types of workers with dignity and respect and above all to hold up their Human Rights. To this end the company shall implement policies which ensure the following issues are adequately address in all labour relations:
   • Freedom of Choice
      o All employees shall be afforded the opportunity to freely choose to work with the company and employment shall not come about as a result of forced, bonded or indentured labour;
      o All work shall be voluntary and employees shall be free to leave work at any time or to terminate their employment ;
   • Working Hours
      o The company shall implement policies and procedures that ensure employees are subjected to excessive working hours and are provided with adequate rest periods;
   • Remuneration and Benefits
      o Remuneration policies shall be implemented that ensure all local legislation in respect to minimum wages, overtime pay and legally mandated benefits is adhered to.
      o Policies and procedures shall be implemented that ensure employees are able to view the basis on which they have been remunerated via pay stub or similar document , such a document shall be provided in a timely manner following the end of each pay period.
   • Humane Treatment
      o Disciplinary policies and procedures shall be implemented that ensure humane and equitable treatment of employees;
      o Such policies and procedures may not allow for the use of sexual harassment, sexual abuse, mental or physical coercion or verbal abuse of workers, nor shall the threat of any such treatment be tolerated;
   • Non-Discrimination
      o Policies and procedures shall be implemented which prevent unlawful discrimination on the basis of age, colour, race, gender, sexual orientation, ethnicity, disability, pregnancy, religion, political affiliation, union membership, or marital status in hiring, promotion or access to training;
   • Freedom of Association
      o Policies and procedures shall be implemented which ensure an open dialogue is maintained between employees and Management;
      o Employees shall be afforded the right to associate freely, join or not join labour unions, works counsels or seek representation in accordance with local regulation.

In all dealings the company shall endure to associate solely with organisations that uphold the objectives of Good Global Citizens. And in selecting suppliers the IDSS shall ascertain:
   • The nature of labour relations at the suppliers facilities;
   • Compliance of the supplier with international labour relations conventions;
   • Opportunities for joint CSR projects that improve the dispensation of workers in the supply chain.

Fair Business Practices

IDSS commits itself to adhering to the following principles in all its dealings:
   • Integrity above all else
      o Policies, procedures and/or practices shall be implemented which stipulate a zero tolerance for all forms of bribery, corruption, extortion and embezzlement;
      o All dealings shall be done transparently and accurately recorded in the company records in compliance with relevant legislation;
      o Monitoring and enforcement procedures shall be implemented to this end;
   • Transparency
      o Misrepresentation of the company’s conditions or practices are explicitly forbidden;
      o Information required in terms of local legislation shall be disclosed in a full and complete manner to the parties concerned;
   • Respect for Intellectual Property
      o In developing new products or solutions the company shall be respectful of intellectual Property rights and shall ensure that transfer of technology and know-how is done in a manner that protects these rights
   • Privacy
      o The privacy of information provided by customers, suppliers and employees shall be ensured by proper engineering of facilities, administrative controls and adequate training of employees collecting, storing, processing, transmitting or sharing such information;
   • Protection of Whistleblowers
      o The identity of any person reporting improper conduct of an employee, agent or supplier shall be protected to the fullest extent permissible by the applicable regulations.

In evaluating potential suppliers, the company shall ensure the supplier subscribes to these principles as a minimum.

Sustainable Procurement

Each section of the Code prescribes the requirements which shall be imposed on suppliers. IDSS undertakes to include the CSR performance of all potential suppliers in its adjudication of bids to supply the company with goods and services.

Policies, procedures and/or practices shall be implemented which formalises the assessment of a potential suppliers performance against the measure listed herein. Said assessment shall be permanently stored and the company’s annual spend shall be report against relevant scorecard categories.

In addition all potential suppliers shall be subjected to a risk assessment which shall be designed to identify high risk suppliers who may contravene the objectives of the Code.

Copyright © 2007-2012 IDSS AB
Contact us